Privacy Policy
Effective Date: February 12, 2026
This Privacy Policy explains how AgentBox Inc., a Delaware corporation ("AgentBox," "we," "us," or "our") collects, uses, and protects your information when you purchase or use our products and services.
The short version: Your AI agent runs on your hardware, in your home or office. We don't have access to your agent's conversations, files, or data. We only collect what we need to process your order and provide support.
1. Information We Collect
Information you provide to us:
- Order information: Name, email, shipping address, phone number, payment information
- Configuration information: API keys you provide for pre-configuration (these are entered into your device before shipping and not retained by us)
- Support communications: Emails or messages you send to our support team
Information collected automatically:
- Website analytics: Pages visited, browser type, IP address (anonymized)
- Device monitoring (Premium Support only): If you subscribe to Premium Support and enable monitoring, we collect uptime and health metrics from your AgentBox
2. Information We Do NOT Collect
Your AgentBox runs locally on your hardware. We do not have access to:
- Conversations between you and your AI agent
- Files stored on your AgentBox
- Prompts or queries sent to AI models
- Data processed by your AI agent
- Messages sent or received through integrations (Telegram, Slack, email, etc.)
Your data stays on your device. That's the whole point.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your order
- Configure your AgentBox before shipping
- Provide customer support
- Send order confirmations and shipping updates
- Provide Premium Support services (if subscribed)
- Improve our products and services
- Comply with legal obligations
4. How We Share Your Information
We share your information only with:
- Payment processors: Stripe processes your payment. See Stripe's Privacy Policy.
- Shipping carriers: To deliver your order (name and address only)
- Service providers: Who help us operate our business (hosting, email, analytics)
- Legal requirements: If required by law or to protect our rights
We do not sell your personal information.
5. Data Retention
We retain your information for as long as necessary to:
- Fulfill your order and provide support
- Comply with legal and accounting requirements
- Resolve disputes
API keys and credentials you provide for configuration are entered into your device and deleted from our systems within 7 days of shipping.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure payment processing through Stripe
- Limited access to personal information
- Regular security reviews
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information
- Object to or restrict processing
- Data portability
To exercise these rights, contact us at privacy@agentbox.inc.
8. Cookies
Our website uses minimal cookies for:
- Essential website functionality
- Anonymous analytics (if enabled)
We do not use advertising or tracking cookies.
9. Children's Privacy
Our products are not intended for children under 18. We do not knowingly collect information from children.
10. International Transfers
Your information may be transferred to and processed in the United States. By using our products, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
AgentBox Inc.
Email: privacy@agentbox.inc